With so many emails flowing in and out of our inboxes every day, it's hard to know which is 'fishy' and which isn't. As online hoaxes are getting more sophisticated, it's important to learn how to spot the fakes to stay safer online.
If you believe you've received a phishing email that appears to have come from PayPal, don't respond and don't click on any links or open any attachments. Simply forward the entire email to spoof@paypal.com and delete it.
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Here's how to protect yourself against online scams:
1. How to identify a phishing email?
• Generic email greetings. Emails from PayPal will always address you by your given surname and name. • URLs that looks deceptive and unauthentic to PayPal. • Wrong, out of date or out of place logos, design and type
• False sense of urgency • Attachments – A real email from PayPal will never include an attachment or software. • If you are unsure whether a PayPal email is legitimate or not, login to your PayPal account and you'll be able to see any urgent message from PayPal directly.
To ensure that you are able to receive our emails, please add @mail.paypal.com to your safe senders list. For more information, please click here.
How do I know this is not a spoof email? Spoof or "phishing" emails tend to have generic greetings such as "Dear PayPal member". Emails from PayPal will always address you by your given surname and given name. More on phishing
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Consumer advisory — PayPal Pte. Ltd. the holder of PayPal's stored value facility does not require the approval of the Monetary Authority of Singapore. Users are advised to read the terms and conditions carefully.
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